ABOUT US
Since our founding, iNetCom Global has been known for quality services, exceptional efficiency and the highest level of professionalism. No matter what service you’re looking for, we guarantee to not only meet, but exceed your expectations and ensure your full satisfaction.
Our team is up for every job, managing projects with the skill and experience our clients have come to expect. Please get in touch to learn more about our team, our company or for details about the services we provide.
OUR VISION
Our vision is to become a renowned customer interactions service provider that masterfully embraces the vision, spirit and tiered goals of our clients. Working collaboratively with our clients, our aim is to contribute to their longevity and profitability in the marketplace while ultimately ensuring our strategic growth and a reasonable return to our investors. Being the world’s best means providing exceptional call center value with highly skilled agents and outstanding customer satisfaction.
OUR MISSION
Our mission is to provide our clients with top quality service and outstanding customer satisfaction. Our leaders and directors work daily to ensure that our agents are equipped to carry out each client’s demands. Consequently, it is our mission to not only build but to foster lasting and lifetime client relationships by delivering 100% customer satisfaction.
VALUES
I - Integrity : We uphold honesty, transparency, and ethical standards in all interactions with customers and colleagues.
N - Nurturing : We foster a supportive and growth-oriented environment, ensuring both employees and customers feel valued.
E - Excellence : We strive for the highest standards in service quality, efficiency, and professionalism.
T - Teamwork : We collaborate and communicate effectively to achieve shared goals and deliver outstanding customer experiences.
C - Customer-Centric : We prioritize customer satisfaction by actively listening, understanding needs, and providing tailored solutions.
O - Ownership : We take responsibility for our actions and commitments, ensuring accountability in everything we do.
M - Motivation : We maintain a positive and driven mindset to continuously improve and exceed expectations.
BOARD OF DIRECTORS
Joel Sarignaya
President
Andrelyn Sarignaya
Chief Executive Officer (CEO)
Elaine Saria
Chief Operating Officer (COO)
Jackson Saria
Chief Information Officer (CIO)
Julien S. Esguerra
Chief Financial Officer (CFO)
John Louie C. Esguerra
Chief Technology Officer (CTO)
Erlyn S. Sarignaya
Executive Assistant